Get in touch
We're here to help. Write to us and we'll get back to you in English within 48 hours.
hello@delfonline.com
We respond within 48h on business days
Support hours
Mon–Fri 9am–6pm (CET)
We also check messages at weekends
24/7 Chatbot
Available on the platform
For French questions or method queries, the AI tutor replies instantly
Send us a message
We reply in English within 48 business hours.
Frequently asked questions
How long does a reply take?
We reply within 48 business hours. For urgent matters, include "URGENT" in the subject line.
Do you offer private lessons?
Our platform is currently fully autonomous with AI. For private lessons, write to us and we'll point you in the right direction.
Can I write in English?
Absolutely. Our team is English-speaking and responds in English. We can also communicate in French.
How do I cancel my subscription?
You can cancel from your profile on the platform at any time. You keep access until the end of the paid period.